Wanted to congratulate our team on a job well done. We’re always proud to share our clients satisfaction in our valuable Mystery Shopping Program. This testimonial says it all:
“Being new to the US market, we selected Goodwin & Associates from a shortlist of four companies. Quality of customer feedback was our biggest selection criteria and we have been absolutely delighted with the insights Goodwin’s Shoppers provide. Their understanding of our business, ability to comment to the level of detail we expect and provide constructive suggestions on how to improve has been far superior to all of the mystery shopper companies I have ever used in the past. This coupled with the attentive and responsive service from their operations team means you really do get a professional, customized program that really meets your business needs. I couldn’t recommend them more highly.”
- Chris Gwilliam, Pret A Manger
